Frequently Asked Questions

How do I schedule an appointment?

Please call our intake coordinator Kate Fiello, LCSW, at 773-525-3322 or use our contact form. Kate will call you back, ask you questions, and match you with a therapist based on your schedule, fee requirements, specific problems, and personality. You can also also contact our therapists directly to set up an appointment.


How Much Will Therapy Cost?

Our fees are based on the therapist’s level of training and experience. Full fees range from $100-$200 and our licensed therapists offer some sliding fees.  Our externs and fellows have lower fees based on financial need.


Do you take Insurance?

Several of our therapists accept Blue Cross Blue Shield PPO of Illinois, Blue Choice PPO and Cigna. If you are out of network you can get get reimbursed by your insurance company. For specifics about what your portion of the fee you will be responsible for, please call your insurance company and ask about your deductible and your co-pay.


What are the differences between counseling, psychotherapy, social work, and pharmacotherapy?

Historically, counseling referred to help with everyday problems and psychotherapy was used to describe treatment for mental illness. Today, these terms are used interchangeably. Lakeview Center’s therapists have degrees in psychology, psychiatry, social work, or counseling, but we all work with a wide range of problems using a similar approach. Pharmacotherapy is the use of medication to address emotional difficulties.


What will happen at my first session?

In the first session, you and your potential therapist will interview each other to see if the two of you are a good match. You will be charged for the session. Feel free to ask your therapist questions about her or his style and approach. Your therapist will ask about your current difficulties and your history. At the end of the session, she or he will make recommendations about the type and frequency of therapy you might need and will discuss fees and schedule.

You may decide to interview more than one therapist if you aren’t certain you feel comfortable with the first therapist you meet.  Feeling a sense of a good fit between you and your therapist is most important, so don’t hesitate to ask for another session or a referral to another therapist if you’re not sure.


How long will I need to come to therapy? And how often?

The answer to these questions depends on the types of problems you are seeking to address. Typically, therapy lasts for a minimum of several months. We recommend you begin therapy by coming at least once a week to give you and your therapist a chance to get to know each other. Decisions about how often to come and when to end therapy will be made by you and your therapist together.


When is group therapy recommended?

Group therapy is a great place to explore issues connected to how you relate to others. If you are experiencing conflict in relationships, problems with emotional intimacy, or if you are feeling isolated and alone, group therapy may be helpful. Group therapy may also be an affordable alternative to individual therapy.


Can I call for a friend or adult family member who needs therapy?

Feel free to call us for a consultation about your friend or family member. While the decision to begin therapy will be up to that individual, you can support their decision-making by providing them with information about therapy options. It may also be helpful to come in for a few sessions yourself, to get support and guidance in coping with the problems of your loved one.


What is the structure of Lakeview Center for Psychotherapy?

We are a cooperative of independent professionals. Each therapist in the cooperative operates their own private practice. We meet regularly as a clinical community to support and enrich each other’s work.


If you have other questions, please feel free to call us at 773-525-3322 or use our online contact form.

The information here is not a substitute for consultation with a mental health professional. Call 773-525-3322 for a free phone consultation.